Privacy Policy

Last updated: September 2026

Toreson’s Painting & Decorating is the trading name of Curtis Toreson, sole trader, based in Scarborough, North Yorkshire.

This privacy policy explains how we collect, use and protect your personal information when you contact us, request a quotation, use our services or visit our website.

Information We Collect

We may collect personal information including:

  • Your name
  • Home or business address
  • Telephone number
  • Email address
  • Details about your property and the work you are enquiring about
  • Correspondence relating to quotations and work carried out
  • Information required for quotations, invoices, payments and business records

When you visit our website, limited technical and usage information may also be collected through cookies and Microsoft Clarity.

How We Use Your Information

We may use your personal information to:

  • Respond to enquiries and provide quotations
  • Arrange and carry out painting and decorating work
  • Communicate with you about your project
  • Prepare quotations, invoices and payment records
  • Maintain accounting and business records
  • Meet our legal and tax obligations
  • Operate, maintain and improve our website

Our Lawful Basis for Using Your Information

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may process your information because:

  • It is necessary to take steps at your request before entering into a contract, such as preparing a quotation
  • It is necessary to fulfil our contract with you
  • We have a legal obligation to retain certain business, accounting or tax records
  • We have a legitimate interest in operating and administering our business
  • You have given consent, where consent is required, such as for certain website cookies

Microsoft Clarity and Cookies

We use Microsoft Clarity to help us understand how visitors use our website and identify ways we can improve it.

Clarity may collect information about how visitors interact with the website and may use cookies and similar technologies for analytics purposes.

Where consent is required, Clarity cookies will only be used after you have provided consent. You can accept or reject non-essential cookies through the cookie consent options on our website.

Microsoft Clarity is provided by Microsoft. Information collected through Clarity is processed in accordance with Microsoft’s privacy practices.

Microsoft requires a valid consent signal for Clarity’s full functionality for visitors from the UK, EEA and Switzerland, and its Consent Mode can prevent Clarity cookies from being set until consent has been received.

Social Media Links

Our website contains links to our Facebook and Instagram pages. If you follow these links, you will leave our website and the privacy policies and practices of those platforms will apply.

We do not use Facebook or Instagram tracking pixels on this website.

Who We Share Your Information With

We do not sell or rent your personal information.

Where necessary, we may share information with trusted service providers that help us operate our business, such as website hosting providers, accounting or invoicing services, payment providers and professional advisers.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.

Microsoft may process information collected through Microsoft Clarity as described above.

How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

Some information, including invoices and accounting records, may need to be retained for longer periods to meet legal and tax requirements.

When personal information is no longer required, we will securely delete or dispose of it where reasonably practicable.

Your Data Protection Rights

Under UK data protection law, you may have the right to:

  • Ask for a copy of the personal information we hold about you
  • Ask us to correct information that is inaccurate or incomplete
  • Ask us to delete your personal information in certain circumstances
  • Ask us to restrict the way we use your information in certain circumstances
  • Object to certain uses of your personal information
  • Withdraw your consent where we rely on consent

These rights are subject to certain legal limitations.

To exercise any of these rights, please contact us using the details below.

You also have the right to complain to the Information Commissioner’s Office (ICO) if you have concerns about how your personal information has been handled. The ICO is the UK’s independent data protection regulator.

Contact Us

If you have any questions about this privacy policy or how your personal information is handled, please contact:

Curtis Toreson
Trading as Toreson’s Painting & Decorating
272 Scalby Road
Scarborough, North Yorkshire
YO12 6EA

Email: curtistoreson@gmail.com
Telephone: 07831 814601